CLAS Computing News
from Jack Sabin, CLAS Director of Information Technology
This article was originally published in the April 1999 issue of CLASnotes.
The
last several months have been hectic in the Information Technology (IT) part
of the College. We have added many new desktops to our inventory, replaced
the servers in the Networked Writing Environment (NWE), and are constructing
a new graphics lab in 410 Rolfs Hall with equipment grants from IBM and Sun
Microsystems under Shared University Research (SUR) and Academic Equipment
(AEG) grants, respectively. This new facility will be available to anyone in
the College who has need of it. When it is finished, we'll let you know, and
we hope that you will find it useful.
Perhaps the biggest changes we have experienced, however, have been in the CLASnet personnel. Fred Buhl and Jason Lampert have left, and the office has been reorganized. Thus, when you call you may notice a few new names and/or voices responding to your requests. It seems time to introduce our staff to you, new and old:
Dallas Antley, Computer Operations Manager. Dallas is the manager of the CLAS computing effort, and the folks at CLASnet and at NWE report to him. In addition, he maintains the CLAS E-Mail, Web, and Usenet servers, as well as the CLAS router, switches, and other networking hardware.
Ken Sallot, Systems Programmer. Ken is our Netware File-n-Print server guru. He handles the "behind the scenes" work that makes the PCs on your desks share files, Web pages, applications and printers.
Brian Roberts, Systems Programmer. Brian runs the Language Learning Lab in Little Hall, and provides networked computer support to the language departments (AALL, Classics, GermSlav, and RLL).
Geof Gowan, Computer Support Analyst. Geof provides networked computer support to the English and History departments.
Jim Atria, Computer Support Analyst. Jim is our "roaming support guy." He primarily helps out networked computer installations in those departments without dedicated computer gurus.
Michael Murphy, Senior Systems Programmer. Michael maintains the Networked Writing Environment Laboratory and the servers associated with it, and implements new NWE policy.
Dylan Northrup, Computer Support Analyst. Dylan also works in the NWE, and has responsibility for installing and maintaining the new IBM/Sun IMAGE lab.
Bradley Dilger, Information Technology Specialist and English Department graduate student. Bradley is the liaison between the English Department and the NWE.
Anthony Rue, Information Technology Specialist and English Department graduate student. Anthony works for UCET, and is charged with helping faculty with design and preparation of Web pages.
Jack Sabin, Director of Information Technology. I am responsible for College-wide computer policy and its implementation, and I represent the College on matters of IT to the University. I also consult with Departments on their IR planning and any possible opportunities that I see for them.
CLASnet and the CLASnet staff have, as their primary responsibility, the smooth running of the Information Resources (IR) network and services throughout the college. We are there to help you in all aspects of networking and computing. When something does go wrong, the first line of defense is your Departmental Computer Contact (can be found at http://www.clas.ufl.edu/clasnet/dept_contacts.html). If he or she cannot fix the problem, your computer contact will notify us. If your contact is away and the problem cannot wait, CLASnet is the fallback position. During normal business hours, the best way to contact us is by e-mail. In that case, be sure to address your e-mails to <consult@clas.ufl.edu>. Each of us has a backup person who can help out in case we're busy, so you want to make sure your e-mails go to all of us. If your e-mail is down, you may try the CLASnet phone (846-1990).
If the problem occurs after the normal 8-5 office hours and is serious (such as a server down or a building offline), you may page the technical staff at 412-0757. Although they are not on-call, they will respond as quickly as possible outside of the hours midnight to 7 AM. Remember that when you page, you must enter your phone number after the three beeps, or the page will not be completed.
My number is 392-2263, but you might be disappointed if you ask me a technical question!
Also, please remember to stop by http://web.clas.ufl.edu/clasnet/, our Web page, on occasion. The 'Add New User' and 'Add Machine' forms are available on that site, as well as our documentation, frequently asked questions, pictures of everyone, and technical diagrams.
